Hit Enter and then change the Time range to ‘All time’.Copy and paste the following into the URL bar:.If you want to clear the cache on your browser, simply use the guides found below. “Clearing your browser’s cache may help resolve your Spotify issue.” As rightly states, this is a quick fix and, by: Remember, clearing the cache won’t affect your saved data on other sites, so don’t worry about losing passwords, etc. Many users have found by simply clearing their web browser’s cache, Spotify web player’s functionality is restored, allowing them to get back to playing songs without problems. However, cached data has been known to cause unexpected issues for online media players such as Spotify’s web player. Web browsers use cached data to make your experience navigating the internet more efficient. Spotify is Not Playing Songs Because the Cache Requires Clearing Now choose to ‘Turn off blocking for this site’.ģ.Launch Firefox and open the Spotify web player site.Enable ‘Allow site to play protected content’.Copy and paste the following into the address bar:.If you’re using Google Chrome and want to enable protected content, simply follow the steps below: Instead, if you are still receiving this error message, you should ensure that you have enabled ‘protected content’ from within your browser’s settings. The Widevine plugin should usually already be a present plugin for your browser, and if so, there’s no need to reinstall it. Installing the Widevine plugin will not, as Spotify points out, affect your browser’s security and can be downloaded from the Widevine website. “If you see this message (or similar), you need to enable the Widevine plugin or download a media pack.” This error has been addressed by Spotify, and their own support page has a recommendation, which is as follows: If you’re having issues using the Spotify web player and you received the error message: “Playback of protected content is not enabled”, then don’t worry – you’re not alone. The “Playback of Protected Content is Not Enabled” has an Error This should alert you to what is causing the problem.Īlternatively, you can choose to use these private windows to launch the Spotify web player as your default option. If you experience no problems in a private window, then you’ll want to work your way through disabling your web browser’s extensions with Spotify web player. In Edge, you’ll find the 3 dot menu in the top right, click it and then select ‘New InPrivate Window’.Click the three horizontal lines in Firefox and then select ‘New Private Window’. Open a private window in Chrome by clicking the 3 dots and selecting ‘New incognito window’.Once you’ve opened them, test to see whether your Spotify web player problems persist. Read the instructions bulleted below for opening these windows in Chrome, Firefox, and Edge. If Spotify web player works just fine in this type of ‘private’ window, then you know that the problem lies with something that has become a feature of your browser, such as an installed extension. By doing this, your web browser will launch without all the added extras, such as extensions or cached data. The trick here is to know how to open a ‘private’ window or an ‘incognito’ window on your web browser. Check if an extension is preventing Spotify from working correctly: Thankfully, ruling out whether or not your problem is related to a feature or extension installed on your web browser is simple. It’s crucial that you rule out problematic extensions or features that may be interfering with how the Spotify web player functions before delving into other fixes. This can result in reduced functionality (not being able to play or search for music) or even a complete failure to launch the web player in the first place. There is a multitude of problems that can occur when an extension or feature interferes with the Spotify web player. Sometimes our browsers do not play ball with certain sites and Spotify’s web player can be affected by certain features or extensions that your particular web browser has installed. Spotify Web Player’s Functionality is Hampered by a Problematic Extension
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